I am an engineer-programmer with 8 years of experience in development. My most professional skills are PHP, TypeScript, CSS (including preprocessors), Git, Symfony, and Yii2. Throughout my career, I have developed and contributed to several projects for various platforms, including services for SMM specialists, commercial websites, and ERP systems. Additionally, I have a strong desire to learn Go, as it is an exciting programming language with great potential.
As the head of the support department, I have established processes and built my team. I optimized support services, implemented a ticketing system, improved communication channels, and introduced SLA procedures. I promoted collaboration and worked with other departments to enhance product quality. My experience has given me valuable management skills and a deep understanding of customer needs.
What sets me apart is my passion for project work. I enjoy being involved in the development and implementation of projects from start to finish, collaborating closely with stakeholders to ensure the successful growth of web-services and applications. I take pride in my ability to analyze requirements, develop effective development strategies, and meticulously implement them to meet and exceed customer expectations.
At the moment, I was leading two projects that needed infrastructure support and updates: an internal CRM system for a fitness center and a simple ERP system for a small manufacturing company.
The company owns and develops various projects that assist SMM specialists in automating their daily tasks. Additionally, there were projects aimed at boosting sales through social networks by conducting "games with subscribers."
The description of work activities is subject to NDA
In this company, I developed commercial websites based on 1C-Bitrix. Additionally, I was involved in maintaining an internal ERP system built on Zend Framework.
Over time, the number of incoming requests for maintenance has significantly increased. As a result, a customer support department was established, and I was appointed as the head of the department.
The company had numerous commercial websites. To reduce organizational costs, decrease the development time of each website, and improve the SLA (Service Level Agreement), a decision was made to establish its own development and production infrastructure.
The company develops commercial websites of varying complexity for numerous business clients. The websites are created using various CMS platforms. My main role was designing responsive websites, integrating them with the WordPress CMS, and implementing interaction with various ERP systems.
The company was involved in conducting architectural surveys for state corporations. Before my appointment, there was no local computer network, so I was given the task of creating one from scratch. Additionally, for optimization purposes, it was necessary to automate the deployment of new workstations with the necessary software.